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Shipping Policy

At Voguevault.in, we aim to deliver your orders in a timely and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • For made-to-order, custom-designed, or bulk (B2B) orders, processing timelines may vary between 7–30 business days, depending on design complexity and production capacity.

  • Orders are not processed on Sundays or public holidays.

Reality check: If you're running production-heavy fashion (which you are), don’t promise fast shipping unless your backend can actually deliver. Late orders kill trust fast.

2. Shipping Timelines

Domestic Shipping (India)

  • Standard Delivery: 3–7 business days after dispatch

  • Express Delivery (if available): 1–3 business days

International Shipping (if applicable)

  • Delivery: 7–15 business days depending on destination and customs clearance

Delays may occur due to:

  • High order volumes

  • Production delays (for custom orders)

  • Logistics disruptions or unforeseen circumstances

3. Shipping Charges

  • Shipping charges are calculated at checkout based on:

    • Order value

    • Delivery location

    • Shipping method selected

  • Free shipping may be offered on select products, promotional campaigns, or minimum order values.

4. Order Tracking

Once your order is shipped, you will receive:

  • A tracking ID

  • Courier partner details via email/SMS

You can track your shipment in real time using the provided link.

5. Delivery Issues

Failed Delivery Attempts

  • If delivery fails due to incorrect address or unavailability, the courier may reattempt delivery.

  • Additional charges may apply for re-shipping.

Incorrect Address

  • You are responsible for entering accurate shipping details.

  • Voguevault.in is not liable for delays or losses due to incorrect addresses.

6. Damaged or Lost Shipments

  • If your order arrives damaged, contact us within 48 hours with photos/video proof.

  • If a package is lost in transit, we will investigate with the courier and provide a resolution (replacement or refund where applicable).

7. Partial Shipments

For bulk or multi-item orders:

  • Items may be shipped separately depending on availability and production timelines.

  • You will be informed in such cases.

8. Customs, Duties & Taxes (International Orders)

  • International shipments may be subject to customs duties, taxes, or import fees.

  • These charges are not included in the product price or shipping fee and must be paid by the customer.

9. B2B & Bulk Orders

  • Shipping timelines, costs, and delivery terms for bulk or B2B orders will be customized and agreed upon in advance.

  • Delays due to production scale, fabric sourcing, or approvals may impact delivery timelines.

10. Contact Information

For shipping-related queries, contact us:

  • Email: [Insert Email]

  • Phone: [Insert Phone Number]

  • Business Hours: [Insert Timing]

Hard truth you shouldn’t ignore

Most fashion brands lose money and customers because:

  • They underestimate production timelines

  • They promise unrealistic delivery speeds

  • They don’t clearly separate ready-to-ship vs made-to-order

If you’re running something like Fashion-as-a-Service, your policy should clearly state:

  • Production timelines > shipping timelines

  • No guaranteed dispatch dates unless confirmed

Otherwise, you’re setting yourself up for refunds, complaints, and chargebacks.

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